Our Rapport Guest Services ensure that your customers and guests receive a personal and unique experience every time they visit your company. Through our reception, switchboard, event management and corporate catering services, we meet each and every guest with a warm welcome and a comfortable atmosphere every time they visit your company. Our employees relish the company of others and this is key to ensuring we give your guests a personal service.
Personal service for every guest
At Compass Group, we are passionate about our work and sincerely dedicated to providing excellent service. We are focused on improving even the smallest detail and we adapt our service to meet your specific company culture and values, as well as your guests’ preferences. We have developed a system that records every single guest’s personal preferences, so that we can ensure the best and most personalised service at every visit.
How we create a personal guest experience
At Compass Group, all our employees are trained in greeting all guests in a friendly and professional manner, which strengthens our connection with each guest. We use every guest interaction as an opportunity to get to know them better and identify the exact service they need. Guests may sometimes only notice the little details at a later date, but what matters to us is that we have made a difference and improved their day.