Impact Report 2025: Results Created by People

Published: June 9th 2026

Today, we are publishing our 2025 Impact Report.

Behind the results and figures in the report are people. Colleagues who show up every day with professional pride in their craft and work together to create better everyday experiences for our customers, their guests, and each other.

Throughout 2025, we recognised colleagues through initiatives such as Be A Star and People Appreciation Week, and we carried out development programmes for more than 200 leaders. Because we believe that satisfied colleagues create the best everyday experiences for our customers.

In the report, you will find many more results from our ESG efforts in 2025. Here are just a few highlights:

12% reduction in CO₂e intensity
30% reduction in food waste across our canteens
The Nordic Swan Ecolabel renewed across all our cleaning services
50% of our vehicle fleet now runs on electricity
98% of customers chose to continue working with us in 2025

We are proud of the results. And grateful for the people behind them.

Read the full report here.

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