Friendships in the workplace significantly impact employees’ well-being and engagement. Yet, one in five feels lonely at work, according to The Power of Socialisation, a new global survey conducted by Compass Group in collaboration with Mintel. The study also highlights that a social and inclusive work environment can enhance job satisfaction.
A Good Friend Makes a Difference
Friendships are one of life’s greatest gifts—and that includes workplace relationships. The numbers speak for themselves: 60% of respondents stated that friends at work are just as important as friends outside of work, and 70% said having a friend at work positively impacts their well-being.
The survey also found that 65% of those participating in social activities at work feel connected to their colleagues, compared to only 7% of non-social employees.
Community Boosts Productivity
Employees who socialize at work are more creative, open to sharing ideas, and have a better understanding of their company’s vision, all of which contribute to higher productivity. Social workplaces are also happier and more engaged, the study shows.
However, the challenge is clear: 19% of Danish respondents—and a global 27%—reported feeling lonely at work.
Connection and Strategic Understanding
Socializing and workplace friendships benefit both employees and the organization. A striking 66% of employees who participate in social activities report understanding their company’s strategy, compared to 54% of non-social employees.
Boosting Job Satisfaction
The study also explored ways to enhance socialization in the workplace and how employees prefer to build relationships with their colleagues. The survey identified five key factors employees value for fostering connections:
- Company culture should encourage social interaction among colleagues
- Workplaces should include areas where employees feel comfortable spending time and taking breaks together
- The workplace should make it easier for employees of different backgrounds to socialize
- Organizing events where employees can connect socially is a priority
- Food and beverage facilities are essential for workplace socialization, providing spaces where colleagues can gather for social breaks
Partnerships for Workplace Solutions
Compass Group, a leading provider of workplace solutions, focuses on creating strategic partnerships with clients that go beyond food services. Martin Pinstrup, Commercial Director at Compass Group Denmark, explains:
“In many of our canteen solutions, we emphasize creating spaces that invite social interaction. At some locations, we even implement specific initiatives to combat loneliness. These include cafés for meeting new people, communal dining events, and small social activities throughout the day. Our goal is to create safe environments where relationships can be built and strengthened.”
Investing in Community
The study clearly demonstrates that companies investing in creating a social workplace can help counteract loneliness and build stronger workplace communities. Social activities, the right facilities, and a supportive company culture are essential for fostering a sense of belonging and reducing loneliness.
About The Power of Socialisation
The survey, conducted by Compass Group in collaboration with Mintel, collected responses from over 30,000 employees in 21 countries. It explores how to support a social workplace, build relationships, and reduce loneliness. In Denmark, 2,000 respondents participated.
The study is one of the largest of its kind, providing insights into employee behavior, attitudes, and expectations for the workplace of the future. It highlights the central role the workplace can play in creating an inclusive and social environment.
Key Findings from the Survey:
- 19% feel lonely at work.
- 60% believe friends at work are just as important as friends outside of work.
- 70% say friendships at work impact their well-being.
- 21% of employees without workplace friends are considering a career change.
- 66% of socially active employees understand their company’s strategy, compared to 54% of non-social employees.
- 65% of employees participating in social activities feel connected to their colleagues, compared to 7% of non-social employees.
- 77% of highly social employees believe their employer cares about their well-being, compared to 37% of non-social employees.
Source: Compass Group and Mintel