We create a better everyday
Together, we design everyday environments where people thrive, and where presence and connection are at the core. Driven by passion, professionalism, and curiosity, we deliver service experiences that work today and shape a better tomorrow.
It’s not about doing the most, but about doing what matters most.
People are our starting point.
Our goal is clear: to create the best possible everyday life — every single day.
At Compass Group, we have a dream: to create the best everyday experiences together – for our colleagues and for our customers. Everyday moments that energise people and guest experiences that leave a lasting impression.
We believe everything is connected. Engaged colleagues create satisfied customers, and satisfied customers create a successful business. That’s why our culture starts with people – by recognising the dedication our colleagues bring every single day in canteens, reception areas and cleaning sites across the country.
It’s the small moments that make the difference: the taste of a great meal, the sense of community in the canteen, the warm welcome in reception. These moments don’t happen by chance. They are created by people who thrive and take pride in their work. That’s why we invest in our colleagues – and why we celebrate them.
People Appreciation Week: Celebrating our colleagues
Once a year, we turn the tables. During People Appreciation Week, we invite more than 100 colleagues from across the country to a long-table dinner, where they are served and celebrated by Compass Group’s leadership. These are the people who create great experiences for our customers and guests every single day – and on this day, they are the ones in the spotlight.
“It all starts with satisfied employees. Great energy and happy colleagues. There’s nothing better than that,” as our CEO, Thomas Kempf, put it on the day.
People Appreciation Week is part of Compass Group’s global Chef Appreciation Week, but for us, it is about more than a celebration. It is a reminder that people are our greatest asset.
Be A Star: Celebrating everyday stars
Three times a year, we recognise colleagues who go above and beyond through our internal Be A Star awards. Every employee has the opportunity to nominate colleagues who make a real difference in everyday working life.
Awards are presented in four categories: Best Colleague/Team, Best Leader, the Can Do Award, and the Everyday Hero Award. Winners are celebrated both locally and across the company, and several are invited to join our People Appreciation Week celebrations.
Behind every nomination is a real story: a colleague who makes every guest feel welcome, a team that succeeds by working together, or a leader who creates a sense of trust and support. These are the stories that show what great service is truly all about.
We listen every day
The best everyday experiences are created every day, which is why an ongoing dialogue about everyday life at work is important to us. Your Say is one of our tools for giving colleagues a voice and understanding how they experience their everyday work.
It helps us pause, listen and gain a better understanding of what creates energy and job satisfaction, what works well, and where we can work together to make everyday life even better.
In 2026, 90% of our colleagues say they enjoy the work they do, while 83% feel that they work together as a team to get the job done. At the same time, our eNPS score remains high at +40.
The results provide a snapshot of everyday life at Compass Group and contribute to the ongoing dialogue about what creates well-being, job satisfaction and strong communities.
Because when we listen to each other and grow together, we strengthen the foundation for creating the best everyday experiences for our colleagues, customers and guests.
See three Compass Group employees put into words what they consider the best everyday experiences:
When we grow, we create better everyday experiences
We believe it is easier to have a good day at work when you feel confident in your role and have opportunities to grow. That is why we invest in learning and development for our colleagues – whether it is about becoming even better at what they do, learning something new or taking the next step at Compass.
Every year, we offer courses and development programmes covering both professional and personal skills – from food, service and safety to communication and leadership.
In 2025, our colleagues completed almost 7,000 training days in total.
For us, development is about feeling well equipped to do your job today. Because when we feel confident in our skills and have opportunities to grow, we are better positioned to succeed – and to create the best everyday experiences together.